Privacy Policy for wc111
Players in Pakistan

1. Overview

This Privacy Policy describes how wc111 (accessible at wc111.pro) collects, uses, stores and protects the personal information of registered players and visitors to the platform. By creating an account on wc111 or continuing to use the platform, you acknowledge that you have read this policy and agree to the practices described herein.

wc111 serves players in Pakistan and all services are delivered in PKR. The personal data we handle is processed in connection with operating an online gaming and sports betting platform. We recognise that Pakistani players place significant trust in us when they share their information, and we take that responsibility seriously.

This policy should be read alongside the Terms and Conditions and Responsible Gaming policy, which together form the full framework governing your use of wc111.

2. What Personal Information We Collect

The information wc111 collects falls into three broad categories: information you actively provide, information generated by your activity on the platform, and technical information collected automatically.

Information you provide directly:

• Full name as it appears on your CNIC or government-issued ID
• Date of birth (required for age verification — wc111 is strictly 18+)
• Pakistani mobile number
• Email address
• Residential address
• CNIC number and a copy of your identity document (required for account verification and withdrawal processing)
• Payment account details — your JazzCash number, Easypaisa number, bank account details or Raast ID as you register them for deposits and withdrawals
• Username and password (password is stored in hashed form — we never store it in readable plain text)

Information generated by your activity:

• Transaction history — all deposits and withdrawals in PKR, with dates, amounts and payment methods used
• Betting and gameplay history — which games you played, wagers placed, results and account balance changes
• Bonus and promotion interactions — which offers you claimed and the wagering activity associated with them
• Customer support interactions — messages exchanged with the wc111 support team
• Responsible gaming settings — deposit limits, session reminders and any self-exclusion requests you have made

Technical information collected automatically:

• IP address and approximate geographic location
• Device type, operating system and browser version
• Pages visited on wc111.pro and time spent on each
• Referring URL — how you arrived at wc111.pro
• Cookie identifiers and session tokens (see the Cookies section below)

3. How We Collect Your Information

Most of the information wc111 holds about you comes directly from you — through the registration process, when you make deposits or withdrawals, when you contact support or when you update your account settings. Beyond that, information is gathered in the following ways:

• Automated platform tracking — when you use wc111, our servers automatically log your activity including bets placed, games launched and session duration. This is a standard and necessary part of operating an online gaming platform.
• Payment processors — when you transact via JazzCash, Easypaisa, Raast or bank transfer, the relevant payment provider confirms the transaction and shares a transaction reference with us. We do not receive your full wallet PIN, card number or banking password through this process.
• Identity verification providers — where we use a third-party service to cross-check your CNIC or other documents, that provider may return a verification result to us. We retain the result and any documentation you submitted.
• Cookies and similar technologies — as described in the Cookies section below.

4. How We Use Your Personal Data

wc111 uses the personal information it holds for specific, legitimate purposes related to operating the platform. We do not use your data for purposes unrelated to wc111. The main purposes are:

5. Who We Share Your Data With

wc111 does not sell, rent or trade your personal data to third parties. However, certain trusted third-party service providers need access to specific data to help us operate the platform. Sharing is limited to what is strictly necessary for each purpose.

• Payment processors (JazzCash, Easypaisa, Raast, banks and card networks) — to execute your deposit and withdrawal transactions in PKR. These providers have their own privacy frameworks governing data they handle during a transaction.
• Identity verification partners — to verify that your CNIC is genuine and that you meet our age requirements. These partners are contractually bound to use your documents only for the purpose of verification.
• Fraud prevention and security services — to identify unusual login patterns, suspicious transactions or device behaviour that may indicate account compromise or fraudulent activity.
• Game software providers — game providers whose titles appear in the wc111 game lobby may receive anonymised session data (game round ID, bet amount, result) necessary to operate and settle your game rounds. They do not receive your name, CNIC or payment details.
• Customer support tools — where wc111 uses a third-party helpdesk platform, support ticket contents including your messages and account reference may be stored within that system.
• Legal and regulatory requirements — wc111 may disclose your data to relevant authorities where required to do so by applicable law, court order or to investigate suspected financial crime. We will not disclose more than is necessary to fulfil the legal obligation.

All third-party partners who handle personal data on our behalf are required to maintain appropriate security standards and are prohibited from using that data for their own unrelated purposes.

6. Payments & Financial Data

Given that wc111 processes real-money transactions in PKR, we apply a higher standard of care to financial data specifically. Here is how payment information is handled:

• Full debit/credit card numbers are processed by our payment processor and are not stored on wc111 servers at any point.
• JazzCash and Easypaisa mobile wallet PINs are entered directly within those providers' own interfaces during a transaction. wc111 never sees your wallet PIN.
• We retain your registered JazzCash number, Easypaisa number, bank account details or Raast ID so that withdrawals can be sent to the same account used for deposits, as required by our anti-fraud policy.
• Transaction records — including the amount, date, payment method and reference — are retained for the period required by our record-keeping obligations. These records may be reviewed in connection with a dispute, chargeback investigation or withdrawal verification.

7. Cookies & Tracking Technologies

wc111 uses cookies and similar technologies on the platform. A cookie is a small text file stored on your device by your browser. We use them to keep the platform working correctly and to understand how it is being used.

• Essential cookies — required for the platform to function. These keep you logged in during a session, maintain your account state and handle security tokens. The platform cannot work without them.
• Analytics cookies — help us understand which parts of the platform are used most, how long sessions last and where players encounter problems. Data is aggregated and does not identify you personally.
• Preference cookies — remember settings you have chosen, such as your preferred language or notification preferences, so you do not have to set them again on each visit.
• Security cookies — used to detect and prevent fraudulent logins, identify unusual device behaviour and protect your account from unauthorised access.

Most browsers allow you to view, manage and delete cookies through the browser's settings menu. Disabling essential cookies will affect your ability to log in and use the platform. Disabling analytics or preference cookies will not prevent you from playing but may reduce personalisation.

8. How We Secure Your Data

wc111 applies a range of technical and operational measures to protect the personal data we hold. No online platform can guarantee absolute security, but we take the following steps to minimise risk:

• All data transmitted between your browser or app and wc111's servers is protected by TLS (Transport Layer Security) encryption — the standard indicated by the padlock symbol in your browser's address bar.
• Passwords are stored using a strong one-way hashing algorithm. Even internal staff cannot retrieve your plain-text password.
• Access to personal data within wc111's systems is role-limited — staff members can only access the data necessary for their specific function.
• Databases holding personal data are stored on access-restricted servers with firewall protections and regular security monitoring.
• In the event of a data breach that is likely to result in risk to players, wc111 will notify affected users as promptly as practicable and take immediate remedial action.

You also play an important role in keeping your account secure. Use a strong, unique password for your wc111 account, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been accessed without your permission.

9. How Long We Keep Your Data

wc111 retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable record-keeping obligations. The general approach is:

• Active account data — retained for the full duration your account is open and active on the platform.
• Transaction and financial records — retained for a minimum of five years following the transaction, in line with standard financial record-keeping practice.
• Identity verification documents — retained for the period your account is open and for a further period after closure as required for anti-money laundering compliance.
• Support correspondence — retained for a reasonable period sufficient to resolve ongoing or potential disputes.
• Closed accounts — when you close your account, we will delete or anonymise data that no longer needs to be retained, while keeping records we are obligated to hold for compliance purposes.

10. Your Rights Over Your Data

You have the following rights regarding the personal data wc111 holds about you. To exercise any of these rights, contact the support team with your registered username and a brief description of your request.

• Right of access — you can request a copy of the personal data wc111 holds about you. We will respond within a reasonable timeframe.
• Right to correction — if any of your personal data is inaccurate or out of date, you can ask us to correct it. Some data, such as your name and date of birth, may require supporting documentation before it can be amended.
• Right to deletion — you can ask us to delete your personal data. We will honour this request where we are not legally required to retain the data. Records required for financial compliance will be retained for the required period even after an account closure request.
• Right to restrict processing — in certain circumstances you may ask us to limit how we use your data while a request or dispute is being resolved.
• Right to object to marketing — you can opt out of marketing communications at any time. This does not affect transactional messages related to your account, deposits, withdrawals or security alerts.

11. Minors & Under-18 Protection

wc111 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. Age verification is conducted as part of the account registration and withdrawal process.

If a minor has registered on the platform — whether by providing false date of birth details or by using an adult's identity — the account will be suspended upon discovery, any balance will be reviewed, and the personal data associated with the account will be processed only to the extent necessary to investigate and resolve the situation.

If you are a parent or guardian and believe a minor in your household has created a wc111 account, contact support immediately at [email protected]. We will investigate and act promptly.

12. Changes to This Privacy Policy

wc111 may update this Privacy Policy from time to time to reflect changes in our practices, platform functionality or applicable requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For material changes — those that significantly affect how we collect or use your data — we will make reasonable efforts to notify registered players via the email address associated with their account. For smaller clarifications or non-material updates, the updated page will serve as sufficient notice.

Continued use of wc111 after a revised policy is published constitutes your acceptance of the changes. If you do not agree with an updated policy, you should stop using the platform and contact support regarding your account.

13. Privacy Contact

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how wc111 has handled your personal information, please get in touch with our support team.

You can also find answers to common account and privacy questions on our FAQ page.